Terms of Service

These Terms are entered electronically. You consent to the use of electronic records and signatures under the federal E-SIGN Act (15 U.S.C. §7001 et seq.) and comparable state statutes. An electronic "I agree" click, checkbox, or signup action is the legal equivalent of a wet-ink signature. You may withdraw this consent only by terminating your account.

We record the version of these Terms you accepted, the date and time of acceptance, the IP address and browser string present at the moment of acceptance, and the user identifier of the accepting party. That record is admissible as evidence of this contract.

GrantAQ is an AI-powered software platform that helps US nonprofits and small businesses discover, evaluate, and draft grant applications. The service includes AI-generated grant matching, AI-drafted application text, readiness scoring, pipeline management, compliance calendaring, and optional nonprofit formation document assistance.

GrantAQ is software, not a grant-writing firm, law firm, accounting firm, or consulting firm. We do not become your agent. We do not communicate with funders on your behalf. Every grant application is submitted by you, in your name.

You agree: (a) to independently review every AI-generated output before submitting it to any funder, (b) that you are solely responsible for the truthfulness, accuracy, and completeness of anything submitted, (c) that AI drafts are a starting point and not a finished application, and (d) that submitting AI-generated content without human review is your decision and at your risk.

You assume all risk arising from reliance on AI-generated output, including without limitation the risk of funder rejection, reputational harm, audit, or legal claims by a funder against you.

You are responsible for the accuracy and completeness of all information you provide, including your organization profile, EIN, financial data, board information, and uploaded documents. Inaccurate information produces poor AI outputs and is not grounds for a refund, fee waiver, or claim against GrantAQ.

You are responsible for the security of your account credentials and for all activity that occurs under your account. Notify us immediately at security@grantaq.com if you suspect unauthorized access. We are not liable for any loss resulting from your failure to protect your credentials.

• Subscription billing:Paid plans are billed via Stripe on a monthly or annual basis. Subscriptions automatically renew at the then-current price until canceled. California customers receive an annual renewal reminder as required by Cal. Bus. & Prof. Code §17600 et seq.
• Plan changes: Upgrades take effect immediately and are prorated. Downgrades take effect at the next billing cycle with no refund for the unused portion of the higher tier.
• Failed payments: If a payment fails, we may restrict access to the platform until payment is resolved. We may attempt retries and charge you for reasonable collection costs.
• Taxes: All fees are exclusive of sales, use, VAT, or similar taxes. You are responsible for any taxes applicable to your use of the service.
• Price changes:We may change prices with 30 days' notice to your email on file. Continued use after the change effective date constitutes acceptance.

Rationale: AI generation consumes real, non-recoverable compute costs (third-party API tokens billed to us by our model providers) the moment a request is initiated. We cannot recover those costs on a refund, and we decline to offer one.

Cancellation alternative: You may cancel a recurring subscription at any time from account settings to stop future charges. Cancellation stops the next billing cycle; it does not refund the current or any prior cycle.

Billing errors only: If you believe you were charged in error (for example, a duplicate charge or a charge for a plan you did not select), you must contact us at billing@grantaq.com within 7 days of the charge. We will investigate in good faith and correct genuine errors. Failure to contact us within 7 days waives any billing-error claim.

Before initiating any chargeback, reversal, or dispute with your card issuer, bank, or payment provider, you must give GrantAQ at least ten (10) business days to respond by emailing billing@grantaq.com with a good-faith description of your dispute. We will respond and attempt in good faith to resolve the issue.

Consent to evidence submission. If you file a chargeback, you consent to GrantAQ submitting to the card issuer and payment network the following as evidence of your legitimate use of the service: account creation timestamp, IP address at signup, Terms of Service acceptance record, usage logs, AI generation records, email delivery logs, your identity verification records, and any communication between you and GrantAQ support. This consent survives chargeback.

Consequences of a chargeback filed without pre-contact.

• Immediate termination of your GrantAQ account
• Acceleration of all outstanding success fees owed under §9; full amount becomes immediately due
• Reasonable collection costs, including attorney's fees incurred to collect
• We may report the chargeback pattern to industry chargeback databases, which may affect your ability to make future online purchases

We are not liable to you for account termination or fee acceleration triggered by a chargeback you filed without pre-contact.

Rates by tier:

Terms:

• When a fee is owed: On any grant application that GrantAQ materially assisted by matching, drafting, editing, reviewing, or generating supporting content, and on which your organization subsequently receives any award of funding.
• Survives cancellation: The Success Fee is owed even if your subscription has been canceled or terminated at the time of the award, provided the relevant GrantAQ assistance occurred while your account was active.
• Rate locked at draft time: The Success Fee rate is locked to the tier held at the time the grant application was drafted, edited, or materially assisted. Upgrades do not retroactively lower rates on prior drafts; downgrades do not retroactively raise them.
• Reporting obligation: You must notify GrantAQ within fourteen (14) days of receiving notice of a grant award on any GrantAQ-assisted application. Notice to billing@grantaq.com with the funder name, award amount, and date of award.
• Audit rights: We reserve the right to audit your pipeline, public grant databases, and any other source of award information for up to three (3) years after the end of your subscription. You agree to cooperate with reasonable audit inquiries.
• Calculation: Fee = (Awarded Amount) × (Locked Rate). On partial awards, calculated on the actual awarded amount. On multi-year grants, calculated on the full total awarded value across the grant period, not annualized.
• Payment timing: Success Fees are due within thirty (30) days of your organization receiving the awarded funds.
• Invoicing: GrantAQ will issue an invoice via Stripe. Invoices not paid within 30 days accrue interest at 1.5% per month on the outstanding balance, compounded monthly.
• Collection costs:If we refer a past-due Success Fee to collection, you agree to pay all reasonable collection costs, including attorney's fees.
• No custody of funds: GrantAQ never takes custody of your grant funds. You receive the award directly and pay the Success Fee separately.

Any nonprofit formation assistance — including but not limited to Form 1023 preparation, articles of incorporation, bylaws templates, or state-registration checklists — is self-help software. The software compiles information you provide into document templates. GrantAQ does not select forms for you, determine which forms apply to your situation, customize legal language for your specific circumstances, or interpret any statute or regulation.

You should consult a licensed attorney before filing any formation document. GrantAQ is not responsible for rejection of documents by any state or federal agency, for errors arising from your selection of a form, or for consequences of filing. State and federal filing fees are your responsibility.

• Your content: You own all content you upload or input. You grant GrantAQ a worldwide, royalty-free, non-exclusive license to process, store, transmit, and display your content strictly to operate the service, improve the service in anonymized aggregate form, and comply with legal obligations.
• AI-generated content: You own the grant drafts and similar AI-generated output created from your inputs, subject to your payment of all applicable fees. AI-generated output is delivered as-is; GrantAQ makes no warranty that the output is original, non-infringing, or suitable for any particular use.
• Our platform: GrantAQ owns all rights to the platform, algorithms, scoring models, prompt templates, training data, interfaces, designs, and underlying technology. You may not copy, reverse-engineer, scrape, disassemble, or create derivative works from any part of the platform, except as expressly permitted by law.
• Feedback: If you provide feedback or suggestions, we may use them freely without obligation to you.
• Trademarks:"GrantAQ", the GrantAQ logo, and associated marks are trademarks of Friedman Global LLC. Unauthorized use is prohibited.
• DMCA: We respond to valid DMCA notices. Send takedown notices to dmca@grantaq.com.

You agree not to:

• Submit false or misleading information about your organization
• Use the service to submit fraudulent grant applications
• Resell, sublicense, or white-label the service
• Scrape, crawl, or extract data from GrantAQ (use our API instead, if offered)
• Attempt to circumvent rate limits, usage caps, or billing
• Upload malware or attempt to compromise the platform
• Use the service in violation of any applicable law, including OFAC sanctions, export controls, or privacy regulations
• Use the service to solicit or contact funders on our behalf or while impersonating GrantAQ

We may suspend or terminate your account for any violation.

Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

the service is provided "as is" and "as available" without warranty of any kind.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GRANTAQ AND FRIEDMAN GLOBAL LLC DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, UNINTERRUPTED OR ERROR-FREE OPERATION, AND THAT THE SERVICE OR ANY AI OUTPUT WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULT.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions our warranties are limited to the minimum permitted by law.

to the maximum extent permitted by law, grantaq and friedman global llc shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes without limitation: lost profits, lost grant funding, lost opportunities, loss of goodwill, loss of data, business interruption, cost of substitute services, or reputational harm — whether arising in contract, tort (including negligence), strict liability, or otherwise, and even if GrantAQ has been advised of the possibility of such damages.

Aggregate cap. Our total cumulative liability to you for any and all claims arising from or related to these Terms or the service shall not exceed the greater of (a) the total amount you paid GrantAQ in subscription fees during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred US dollars ($100).

The limitations in this §15 apply even if any remedy fails of its essential purpose.

You agree to defend, indemnify, and hold harmless GrantAQ, Friedman Global LLC, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debt, and expenses (including attorney's fees) arising from:

• Your use of and access to the service
• Your violation of any term of these Terms
• Your violation of any third-party right, including any intellectual property, publicity, confidentiality, property, or privacy right
• Any claim that content you submitted caused damage to a third party, including to a funder to which you submitted an AI-drafted application
• Your submission of false or misleading information

Binding arbitration.Any dispute, claim, or controversy arising out of or relating to these Terms or the service (each, a "Dispute") shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org. The arbitrator's decision is final and binding. Judgment on the award may be entered in any court of competent jurisdiction.

Small-claims carve-out.Either party may bring an individual action in small-claims court for disputes within that court's jurisdictional limits, in lieu of arbitration.

Injunctive relief carve-out. Either party may seek injunctive or other equitable relief in court to protect intellectual property rights, confidential information, or security of the platform, without first arbitrating.

Class action waiver. You and GrantAQ agree that any arbitration or action shall be conducted only in your individual capacity. You waive the right to bring or participate in any class, collective, consolidated, representative, or private attorney general action. The arbitrator may not consolidate claims. If this class action waiver is held unenforceable as to any particular Dispute, the arbitration provision shall be void as to that Dispute only, and that Dispute shall proceed in court — but all other disputes shall remain in arbitration.

Mass arbitration procedure. If 25 or more similar claims are filed in arbitration against GrantAQ in coordinated fashion within a 90-day period, GrantAQ may, at its option, elect to have the claims proceed in batches of no more than 10 claims at a time. Filing fees for subsequent batches are stayed pending resolution of the initial batch. This procedure is enforceable under the Federal Arbitration Act (9 U.S.C. §1et seq.).

Pre-arbitration notice. Before filing any arbitration demand, you must send a written notice of dispute to legal@grantaq.com describing the Dispute in detail, identifying the relief sought, and giving GrantAQ 60 days to attempt resolution. Arbitration demands filed without this pre-arbitration notice are subject to dismissal.

Seat & rules. The seat of arbitration is Atlanta, Georgia. Unless the parties agree otherwise in writing, arbitration may be conducted by videoconference. The AAA Consumer Arbitration Rules govern procedure. The Federal Arbitration Act governs enforceability.

Jury waiver. You waive any right to a trial by jury.

These Terms are governed by and construed under the laws of the State of Georgia, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

One-year limitation. Any claim arising out of these Terms or the service must be filed within one (1) year after the claim accrued, or that claim is permanently barred. This contractual shortening is enforceable to the extent permitted by applicable law.

• By you: You may cancel recurring subscriptions at any time through account settings. Cancellation takes effect at the end of the current billing period. Cancellation does not entitle you to a refund (§7) and does not extinguish any owed Success Fee (§9).
• By us: We may suspend or terminate your account immediately for breach of these Terms, non-payment, fraudulent activity, abusive behavior toward staff, chargeback filed without pre-contact, or misuse of the platform. We will provide notice when practicable but are not required to.
• Survival. Sections 4 (No Guarantee), 7 (Non-Refundable), 8 (Chargeback), 9 (Success Fees), 11 (IP), 14 (Disclaimer), 15 (Limitation), 16 (Indemnification), 17 (Arbitration), 18 (Governing Law), and this §19 survive termination.
• Data on termination: Your data is retained for 30 days after termination, during which you may request an export. After 30 days, personal data is deleted per our Privacy Policy. Anonymized, aggregate data may be retained indefinitely.

All notices to GrantAQ must be sent to legal@grantaq.com (general), billing@grantaq.com (billing disputes), or dmca@grantaq.com (DMCA).

Notices to you will be sent to the email address on your account and are deemed received when sent. You are responsible for maintaining a current email address on file.

We may modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice by email to your account address and by a prominent in-platform banner. Continued use of the service after the effective date of changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must cancel your subscription before the effective date. Version history is maintained at our public commit history.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GrantAQ regarding the service and supersede all prior or contemporaneous agreements, understandings, representations, and warranties.

You acknowledge that you have not relied on any statement, promise, or representation — whether oral, written, or otherwise — except as expressly set forth in these Terms. Any sales, marketing, or customer-support statement not incorporated into these Terms is not binding on GrantAQ and may not be used as the basis for any claim.

• Severability. If any provision is found unenforceable, the remainder of these Terms remains in effect and the unenforceable provision is reformed to the minimum extent necessary.
• No waiver. Our failure to enforce any provision does not waive our right to enforce it later.
• Assignment. You may not assign your rights under these Terms. GrantAQ may assign freely, including to a successor by merger or acquisition.
• No third-party beneficiaries. These Terms are for the benefit of you and GrantAQ only.
• Force majeure. Neither party is liable for delay or non-performance caused by events beyond reasonable control, including acts of God, labor actions, internet outages, provider outages (Stripe, Supabase, OpenAI, Anthropic), war, terrorism, or government action.
• Headings. Section headings are for convenience only and do not affect interpretation.
• Language. The English-language version controls. Any translation is for convenience only.